Privacy Policy

As a leading health and wellness services operator, DNA Health Corp needs a wide range of “personal information” in order to carry out its business. “Personal information” is essentially information from which you can be identified. This Privacy Policy explains DNA Health’s approach to the handling of personal information, and how we comply with our privacy obligations.

If you provide us with information about your health, we also strive to ensure that our handling of that information complies with applicable State and Territory health records legislation.

What personal information does DNA Health collect and why?

DNA Health collects personal information from its guests and from potential guests who enquire about our services, contractors, employees, and people we do business with.

DNA Health needs personal information:

a) to provide its guests with personalised health, wellness and bio-aesthetics services; and

b) to conduct our business (e.g. to administer accounts, charge fees and to communicate with our guests and business contacts).

To illustrate, the personal information we collect about our guests includes:

a) Identification Information, including each guest’s name, address, contact details (including telephone numbers and email address), and date of birth;

b) Health information, which is a sensitive form of personal information, so we only collect it with your consent, and we only collect what we need;

We need this personal information to provide health and wellness services, and is collected from patient forms, and when guests attend our clinic or make an appointment with one of our staff, communicate with us through our website or via social media.

We Also Collect:

a) Business contact information from and about our suppliers and other people we do business with (e.g. our landlords). This information is needed so that we can manage our business;

b) “Next of Kin” information, which we collect from our guests for use in the case of an emergency. We suggest that our guests tell their next of kin that they have been nominated for this purpose; and

c) Employee information. However, this Privacy Policy does not apply to personal information collected or held by us about our employees. Employees should contact our HR Department if they have privacy questions.

How does DNA Health use personal information?

As indicated, we use personal information to provide health and wellness services, to manage and administer guest relations and to operate our business. For example, if you are a guest, will use your personal information to process your appointments, charge you fees for services provided and administer your account. We will also use your personal information to communicate with you, including answering any enquires you may have.

Unless you tell us otherwise, we may also use guests’ personal information to mail out special promotions, newsletters and other marketing material. For instance, DNA Health may mail its guests information about its own promotions, or those offered by our business partners. If you don’t want us to do this, we give you an opportunity to “opt out” from receiving such material on our guest screening form. However, you can opt out at any time by contacting our Privacy Officer at [email protected].

Does DNA Health share my personal information with anyone else?

DNA Health will disclose your personal information in a few different ways. Like most businesses, sometimes we outsource or “contract out” specific support services from time to time, and this may mean that our contractors see your personal information. For instance, sometimes we may engage IT contractors to maintain our databases. All our contractors are subject to strict confidentiality obligations, which means that they are authorised only to use personal information in order to provide the services or to perform the functions required by us.

We will disclose personal information if we are under a legal requirement to do so (e.g. under a court order, or if required under legislation), or if an authorised request is made from a law enforcement agency. Otherwise, we will only disclose personal information with the consent of the relevant individuals. For example, if you are a guest, with your consent (and only with your consent): we may provide personal information to DNA Health’s medical team of doctors, nurses and other health specialists to assist you to improve your health and wellbeing, and so they can advise you which course of treatment or actions are suitable for you. If specialized health professionals are contractors (rather than DNA Health employees), their contracts with us require them to keep your personal information confidential. Of course, all our employees are required to keep your personal information confidential also; and we may disclose personal information to our business partners so that they can contact you directly with special offers, discounts or other benefits.

How can I access my personal information?

Privacy laws give you rights to seek access to the personal information we hold about you. You can seek access by speaking to our Front of House reception at the DNA Health and Wellness Center, or by writing to our Privacy Officer at [email protected]. Generally, we should be able to provide you with access within a month of your request, although we may need more time if your request is complicated. Ordinarily, DNA Health will not charge you for the cost of providing access to your personal information. However, if we do propose to charge you, we will advise you of the relevant charge before we provide you with access.

We try to ensure that all the personal information that we hold about you is accurate, complete and up-to-date. However, we rely on you to help us with this. If you wish to update or correct the personal information we hold about you, please contact our Front of House reception or by writing to our Privacy Officer at [email protected]. We will contact you if there is any issue about amending the record of personal information we hold about you. If you wish to discuss our method of providing access or correction to personal information, please contact our Privacy Officer with your query.

Is my personal information kept secure?

DNA Health takes reasonable steps to ensure that the personal information we hold is stored in a secure environment protected from unauthorised access, modification or disclosure. We remind our staff and contractors of the importance of storing personal information in a secure way, and to treat it like confidential information.

Anonymity

DNA Health only offers its health and wellness services to guests, and it is not possible to become a guest or future guest of DNA Health without providing DNA Health with the personal information that is requested in our guest screening questionnaire. We may be able to answer telephone questions without collecting personal information about you, but if you would like to use visit our clinic, we need your personal information. This is in everyone’s interests (e.g. if you have an accident at our clinic, we need to know who you are).

Website/Online Privacy

As we also collect personal information through www.dnahealthcorp.com (our website), this Privacy Policy also outlines our approach to online privacy issues. In that context, it is to be read as forming part of the terms of use for our website.

Generally, DNA Health will handle personal information collected online consistently with the way that it handles personal information collected offline. Other matters specific to DNA Health’s handling of personal information online are set out below.

a) Cookies When you visit our website, we will not collect any personal information unless you chose to provide it to us (e.g. by sending us emails through our website). However, we may collect certain data that does not identify you (sometimes called “web log information”) when you visit certain pages, such as the type of browser and operating system you have. We may also use “cookies” which are small files that are stored on your computer and that manage the security and navigation process of the site. You can choose to block these cookies but some portions of the site may not function correctly if you do. This type of data is collected for statistical purposes only, and while cookies will identify your computer, they are unlikely to identify you personally.

b) Site security policy Our website uses up-to-date technology to maximise the security of your personal information.

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Iryna Marcovych

Beauty Therapist

Meet Iryna, the newest member of our expert beauty and skincare team.

With over 10 years of specialist aesthetics experience, Iryna is a talented beautician and registered nurse. She has experience with dealing with many types of skin concerns and most beauty and skincare treatments such as aesthetic lasers, skin tightening, hydra facial, oxy facials, microdermabrasion, microneedling, derma roller, and superficial peels.

Iryna’s favourite treatments are Microneedling and Hydra Facial.

Dr. Yosef Alsaieq

General Practitioner

Fluent in Arabic and English, Dr Yosef is a seasoned General Practitioner. Dr Yosef was trained and also practiced in the UK for over 10 years before coming to the UAE. He graduated from the prestigious University College London with an Undergraduate in Medical Training (MBBS) and an Intercalated B.Sc. (Hons) in International Health. He brings with him the best of British Healthcare practices, with a wealth of knowledge and experience in Family Medicine. His specialties and areas of focus include Acute conditions such as Respiratory Tract Infections, Urinary Tract Infection (UTI), Sexual Transmitted Disease (STD), Gastroenteritis, Gastroesophageal Reflux, Abdominal Pain, Constipation, Lower Back Pain, Ear Infections, Allergic Rhinitis, Sinusitis, Dermatitis/Skin Rash, Acne and Headaches, and Chronic Diseases such as Diabetes, Hypertension, Hyperlipidemia, Obesity, Asthma, Chronic Obstructive Pulmonary Disease (COPD), Ischemic Heart Disease, Chronic Kidney Disease, Heart Failure, Thyroid disease, Preventative, Curative and Periodic Health Screening.

Karmen Hercigonja

Beauty Therapist

Meet Karmen, the newest member of our expert beauty and skin care team.

With over 17 years of experience from the Cayman Islands to Dubai, Karmen has acquired an expertise in bespoke skin care, beauty and laser treatments. Karmen specialises in treating concerns such as acne scars, open pores, uneven skin texture, and signs of aging.

She also enjoys curating effective skin care regimes to help her clients look and feel their best.

Julia Klymenko

Head of Business Development

Julia Klymenko is a Head of Business Development and Guest Relations. Julia has been involved in the Health Care industry for over 8 years, and is a certified nutritionist with an athletic background. 

Julia has a very keen interest in wellness and holistic medicine. Through her many years of work experience in the health care and wellness industry as a nutrition consultant, lifestyle coach and client coordinator, the one thing that has stood out to her the most is how small changes in life style and behavior can have a very large positive impact on your health.

Life Changer

Lose up to 15kg in 3-months*

Our Life Changer weight loss programme includes:

Body Reset

Lose up to 9kg in 2-months*

Our Body Reset weight loss programme includes:

Get-in-Shape

Lose up to 6kg in 1-month*

Our Get-in-Shape weight loss programme includes:

Ana Rita

Beauty and Laser Therapist

Ana Rita is a Beauty Therapist trained in a wide range of cosmetic treatments and procedures. Originally from Brazil – São Paulo, she earned her Beauty Therapist degree from Ibeco and Payot Institutes, Brazil’s acclaimed aesthetic training centers.

Ana Rita is also NCLC-certified (National Council of Laser Certification), Internationally recognized accrediting board monitoring competencies in all areas of laser education. Her certificate is accredited in the state of Florida and Texas, USA.

Her passion for aesthetics and her extensive experience has provided her with an expertise in skin and body rejuvenation.

Ana Rita is also well-experienced in understanding and treating all skin types and ethnicities for a wide-range of dermatological and aesthetic concerns such as acne, rosacea, and melasma.

‘Beautiful skin requires commitment, not a miracle.’

Tina Choueiri Chagoury

Licensed Clinical Dietician and Health Behavior Educator (LD-MPH)

Tina is a clinical dietician with a master’s in public health focused on health behavior education. She has more than 20 years of clinical experience in total, and 15 years of experience in Dubai.

Tina specialises in developing personalised programmes to help clients lose weight, gain muscles, or achieve optimal health. She is also a TV nutrition expert guest speaker on MBC1 Sabah el Kheir ya Arab, focusing on parenting nutrition and positive food talk.

Fiona Brenninkmeijer

Certified Institute of Functional Medicine Practitioner(IFMCP)

Meet Fiona, a certified Institute of Functional Medicine Practitioner (IFMCP) and the newest member of our team.

Fiona specializes in combining nutritional therapy with lifestyle coaching and considers all aspects of your life that may be affecting your health: nutrition, sleep and relaxation, movement as well as having a support network.

Rather than treating symptoms Functional Medicine looks to find the root cause of why you are not feeling your very best. A Functional Medicine practitioner can help you to help yourself achieve optimal wellness.

Fiona and has successfully helped many clients, that are struggling to change their nutrition and lifestyle habits, in achieving their desired wellness goals. From fatigue or struggling with sleeping properly to managing a healthy weight, and optimizing performance be it cognitive or athletic.

With a Bachelor of Science (Hons) degree in Nutritional Therapy at Westminster University and a Masters degree in Sports Nutrition graduating in 2008 from London Metropolitan University, Fiona helps clients adapt their lifestyles.

She is also the first in the UAE to achieve certification with the Institute of Functional Medicine and is a certified Master Practitioner in Neuro Linguistic Programming (NLP).

Dr. Faryal Luhar

Naturopathic Doctor

With a passion for the body’s innate healing power and the integration of naturopathic medicines and therapies, Faryal offers patients comprehensive naturopathic medical care and education to optimize their health and wellbeing. Using a holistic approach, Faryal strives to uncover the root cause of disease through clinical experience and the use of innovative laboratory assessments. Treatment plans are tailor-made to suit each individual’s specific needs and goals, while supporting the individual’s inherent capacity to self-heal.

Treatment modalities incorporate functional medicine approaches and include clinical nutrition therapy, botanical medicines, Chinese medicine and acupuncture/cupping, combination homeopathic remedies, supplementation, and lifestyle counselling. Dr. Luhar has a focus on Women’s Health however she treats a wide range of conditions from pain syndromes such as migraines, to chronic diseases such as diabetes. Removing obstacles to health and restoring physiology and function facilitates healthy ageing, stronger immunity, sharper mental clarity, and enhanced emotional wellbeing. Prevention is at the heart of Naturopathic Medicine and as such Faryal also promotes gene-based healthcare by offering patients a glance at their own genetic susceptibilities towards disease and empowers them to become the author of their own health journey.

Dr. Faryal Luhar graduated from the Canadian College of Naturopathic Medicine in Canada. She has been in practice for a combined 16 years starting initially in Canada and currently splits her practice time between South Africa and Dubai. She has published several articles in leading wellness magazines and is a lifelong learner. She has also been featured on tv and radio several times. Faryal sees every patient as a “teacher” . She aims to empower and educate her patients to take charge of their health by living a happy, balanced life full of vitality and possibilities.

Dr Ivica Djupovac

General Practitioner

Dr Ivica Djupovac has practiced at a number of leading European hospitals during the early stages of his career. He has brought with him a diverse experience, establishing himself as a valuable and recognized physician in Dubai. He is admired by his patients and well recognized for his clinical acumen and professional integrity. Beside his general physician role, Dr Ivica’s preventative approach is lifestyle focused, with special interest in internal medicine, hormonal testing, allergies, food intolerance, nutrition and weight loss programmes.

Dr Carole Azzam

Aesthetic & Plastic Surgeon

Born in the city of Liege in Belgium, doctor Carole Azzam studied medicine at the University of Liège and was later accepted at the prestigious Harvard Medical School in Boston, where she undertook surgery internships.

She is well-known for her ethical, honest and personalized approach, providing patients with bespoke treatment plans, the highest standard of service and exceptional results.

Dr Carole Azzam is a Belgian board-certified plastic surgeon, and a member of:

– The Royal Belgian Society for Plastic Surgery (RBSPS).
– The Brazilian Society for Plastic Surgery (Sociedade Brasileira de Cirurgia Plástica – SBCP)
– The American Society of Plastic Surgeons (ASPS)
– The American Society for Aesthetic Plastic Surgery (ASAPS)
– The International Society of Aesthetic Plastic Surgery (ISAPS)

‘Beauty is measured in millimeters’

Dr Nasr Al Jafari

Medical Director

Functional Medicine, BMBS BMedSci (Hons) MRCGP MBA DPD DFSRH DOccMed

Health and wellness has been Dr Al Jafari’s passion and at the forefront of his medical practice since the early years of his career. He quickly became disillusioned in mainstream medicine by the perpetual cycle of sicker patients and more medications. Through advanced alternative training, he began to appreciate the root causes of disease, and the underlying importance of lifestyle in the etiology of modern illness. It is his integrative approach to health, transcending beyond the field of traditional medicine, which provides patients with true holistic care.

Dr Al Jafari is originally form the UK where he worked as a Consultant Physician and Member of the Royal College of General Practitioners. Having moved over the UAE in 2015 and based now in Dubai, he is the Medical Director of DNA Health Clinic. Dr Al Jafari’s particular focus is in modifying lifestyle factors, optimizing long-term health and prevention of chronic disease. He offers a broad scope of cutting edge treatment strategies for both adults and children, ranging from diabetes and obesity through to autism and dementia.

‘The Doctor of the future will give no medicine, but will instruct his patients in lifestyle and in the cause and prevention of disease’